Cookie and Privacy Policy

Last updated: June 15, 2026

This policy explains how Centre de jardin Floréal inc., owner and operator of pepiniere.ca, collects, uses, discloses, stores, and protects personal information, while also explaining the use of cookies and similar technologies when you browse our website.

This policy combines our privacy policy and cookie policy to clearly inform you about our practices, the types of information that may be collected, the purposes for which it may be used, the third-party providers involved, your consent choices, and your rights regarding the protection of personal information.

1. Purpose

The purpose of this policy is to clearly inform you about the technologies used on our website, why they are used, the information that may be collected, the third parties that may have access to it, and the choices available to you.

2. Definitions

A cookie is a small text file placed on your device that allows your browser or device to be recognized and certain information related to your browsing activity to be stored.

Similar technologies include tracking pixels, web beacons, advertising identifiers, local browser storage, and other technologies used to collect or store information.

Personal information means any information relating to an individual that allows that person to be identified, directly or indirectly.

3. Technologies Used

We may use the following technologies:

Session cookies
Persistent cookies
Tracking pixels
Web beacons
Local browser storage
Advertising identifiers
Tracking technologies provided by Shopify and its partners

4. Categories of Cookies Used

A. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They allow, among other things:

The shopping cart to function properly
User authentication
Transaction security
Fraud prevention
Maintaining user sessions
Remembering essential preferences

Since these cookies are necessary to provide the service requested, they generally do not require consent.

B. Performance and Analytics Cookies

These cookies help us understand how visitors use our website. They may be used to:

Measure website traffic
Analyze pages visited
Evaluate website performance
Detect technical errors
Improve the user experience

The information collected is generally aggregated or pseudonymized whenever possible.

C. Advertising and Personalization Cookies

These cookies may be used to:

Display advertising tailored to your interests
Measure the effectiveness of advertising campaigns
Conduct advertising retargeting
Personalize certain content
Analyze marketing conversions

These cookies are used only when your consent is required and obtained.

5. Third-Party Providers and Services

Our website uses certain third-party services that may place cookies or process personal information as part of their services. We invite you to consult their respective privacy policies:

These providers may act as service providers or as independent controllers of certain data, according to their own privacy policies.

6. Information That May Be Collected

The technologies covered by this policy may collect information such as:

IP address
Approximate geolocation data
Device type
Browser identifiers
Operating system
Language used
Pages viewed
Products viewed
Products added to cart
Time spent on the website
Referral source
Advertising interaction data
Browsing history on the website

Depending on the circumstances, some of this information may constitute personal information under applicable laws.

7. Consent

When required by applicable laws, we obtain your consent before activating certain categories of cookies or similar technologies.

During your first visit, a consent management interface allows you to:

Accept all cookies
Reject non-essential cookies
Customize your preferences

You may change your preferences or withdraw your consent at any time through the cookie management tool available on our website when this feature is offered.

Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

8. Profiling and Behavioural Advertising

Certain technologies may be used to analyze your preferences, interests, or browsing behaviour in order to personalize your experience, adapt marketing communications, measure advertising effectiveness, or present offers that may be of interest to you.

When such activities involve personal information and require consent, consent will be obtained in accordance with applicable laws.

9. Disclosure of Information

Information collected through cookies may be shared with our service providers when necessary for the purposes described in this policy.

We require our service providers to protect personal information in accordance with applicable requirements.

10. Transfers Outside Quebec

Some of our service providers may process or host personal information outside Quebec or Canada, including in the United States.

When such transfers occur, we take reasonable measures required by Quebec Law 25 to ensure that the personal information concerned receives adequate protection.

11. Retention

Cookies remain active for a period that varies depending on their nature and purpose.

Personal information collected through cookies is retained only for as long as necessary to achieve the purposes for which it was collected, subject to applicable legal obligations.

12. Cookie Management

You can manage or delete cookies:

Through your browser settings
Through our consent management tool, when available
By clearing browsing data from your device

Useful links for managing cookies in your browser:

Important
Refusing or deleting certain cookies may affect the operation of some website features, including the shopping cart, customer account login, or checkout process.

13. Your Rights

Subject to the conditions provided by law, you may:

Access your personal information
Request correction of inaccurate information
Withdraw your consent when consent is the basis for processing
Request that certain uses of your information stop
Request deletion of information when permitted by law
File a complaint regarding our personal information protection practices

14. Privacy Officer

In accordance with Quebec Law 25, any request regarding the protection of personal information may be addressed to:

Angelina Evangelista

Privacy Officer

Centre de jardin Floréal inc.

2900, boulevard du Curé-Labelle

Laval, Quebec, H7P 5S8, Canada

Phone: 450-688-2922

Email: commandes@pepiniere.ca

15. Changes to This Policy

We reserve the right to modify this Cookie and Privacy Policy at any time to reflect changes in our practices, technologies, or applicable legal requirements.

The most recent version is always published on pepiniere.ca.